At CTC INFOTEC, we provide our customers with efficient contact center management solutions. We have specialized inbound contact center management solutions and outbound contact center management solutions. Outsource call center operations management services to CTC INFOTEC and see an increase in customer satisfaction. We can help your organization increase its efficiency and reduce its costs. Our efficient international call center management solution can help your employees easily access vital information and use it efficiently to increase their call center performance. Your call center employees can also easily access information about customers. Your managers can also find out information about your employees’ productivity level and details about call traffic. Ousource2india’s strategic call center operations management solutions can help your organization increase its efficiency and reduce its costs.

Today, call centers have become crucial support channels for almost every organization. Call center services can help any business to easily ask questions to customers, solve simple problems, collect information and perform routine transactions in a cost-effective manner. Call centers also help organizations to effectively cross-sell and up-sell their products/services. Since call centers play an integral role in any company, it is essential for any organization to invest in professional call center management solutions. An efficient call centre management solution can help an organization to satisfy customers and increase revenue.

Telecalling agents for Outbound

Requirements:

• Candidate must possess at least a Bachelor of Art, Bachelor of Commerce or Bachelor of Science in any field.
• At least 1-2 year(s) of working experience in the related field is required for this position.
• Should have excellent communication skills & interpersonal skills.
• Preferably Junior Executives specializing in Sales - Telesales/Telemarketing or equivalent.
• Specialization : Telemarketing.
• Industry : CRM/CallCentres/BPO/ITES/Med.Trans.